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BigPond Cable Self-Install Kit
Client: BigPond
Platform: Microsoft Windows
Case Study: Self Install Kit CD and Professional installer Tools

 

Situation

BigPond, the Internet Service Provider of Telstra Corporation Limited), was rebuilding its cable platform. It needed an installation CD suitable for both end-users and professional installers, that would work with the existing and new cable platforms and in a variety of installation scenarios. Inteweave was selected to develop the CD. This CD was for Windows only.

Solution

Inteweave designed and developed the CD for BigPond. It uses an Adobe Flash (formerly Macromedia Flash) user interface to enable the display of animations for the various installation scenarios. The cable modems are configured by the application, including wireless network configuration for the Motorola wireless cable gateway.

The CD was tested against the supported set of modems and operating systems, both at Inteweave's offices in Yass and at Inteweave test premises in Sydney.

Inteweave's standard Windows libraries were used to enable a speedy development, with additional code developed in C++. The installer was authored in XML and created with the open source WiX toolset.

The CD was delivered as a ISO CD image file. The CD autostarts in Windows, enabling quick installation. The splash screen is only displayed on the first run of the CD.

 
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